HOW WE
HANDLE YOUR DATA

1. Introduction

TimeXinno (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data with transparency and care. This policy explains how we collect, use, and protect information when you visit our website or engage with our services.

By using our website at timexinno.com, you agree to the practices described in this policy. If you disagree, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you use our services.

• Contact information (name, email, phone number) when you complete forms
• Project and business information you share in consultations or proposals
• Technical data including IP address, browser type, pages visited, and device information
• Communication records including emails and chat logs with our team
• Usage analytics collected via cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to provide, improve, and communicate about our services — and for no other purpose without your explicit consent.

• Responding to inquiries and delivering requested services
• Sending project updates, invoices, and contractual communications
• Improving our website experience and service quality
• Sending newsletters or updates (only with your explicit opt-in)
• Meeting legal and regulatory obligations

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data only in these circumstances:

• With trusted service providers (hosting, analytics, email) under strict data processing agreements
• When required by law, court order, or regulatory authority
• In the event of a business merger or acquisition, with advance notice to affected users

5. Your Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, and portability of your personal data. To exercise any of these rights, contact us at the address below.

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to deletion (“right to be forgotten”) where legally applicable
• Right to data portability in a machine-readable format
• Right to withdraw consent for marketing communications at any time

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. While we take appropriate precautions, no system is completely secure and we cannot guarantee absolute data security.

7. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations — typically no longer than 5 years after the end of a client engagement. You may request early deletion by contacting us directly.

8. Contact Us

For any questions, requests, or concerns about this policy or your personal data, please contact us: